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Two people in Boston work on computers to gain digital skills through Tech Goes Home
Story: COVID-19 Boston

Tech Goes Home: Providing Digital Access in Boston

COVID-19 Project Overview

Thousands of workers across Greater Boston lack accessible technology — a challenge that the COVID-19 crisis has magnified. Those without a home computer, internet connectivity, or digital skills are at a major disadvantage in managing remote work or finding employment if they lost their job or are underemployed because of the pandemic. It’s also harder for people without digital access to manage their finances, take online education courses, or pursue a career change.

Boston nonprofit Tech Goes Home helps by providing individuals and families with the connectivity, devices, and training they need to use digital tools to find quality employment.

I learned to use online translators, find information about where I could learn English, and search for work.

Blanca, Tech Goes Home Program Graduate

How it Helps

Tech Goes Home was founded in 2000 to advance digital equity in Greater Boston. In 2020, COVID-19 deepened existing digital inequities by causing job losses and dramatic changes to in-person industries like retail, hospitality, food service, and more. With 1 in 5 Boston households lacking a computer at home, and 1 in 6 without internet, many residents face significant barriers to keeping their jobs or finding new employment during the pandemic.

To help address these challenges, Tech Goes Home partners with social service organizations and community institutions across Greater Boston to provide people with digital devices, low-cost internet access, and basic digital skills. The organization’s instructors teach learners about online job searching, financial literacy, how to access public benefits, and how to find educational programs.

Tech Goes Home reaches thousands of people across Greater Boston, including people who are living on low incomes, are underemployed or unemployed, have limited English proficiency, or are living with a disability. Ninety percent of program participants identify as people of color, and more than 75% of participants in 2020 had household incomes under $35,000 per year.

The organization’s comprehensive approach helps learners and their families get the skills, hardware, and access they need to find work, connect to essential services, and continue their education. By bringing technology to more homes — especially those deeply impacted by the pandemic — Tech Goes Home empowers Greater Boston residents take meaningful steps to improve their lives.

Foundation Project Lead

Stronger Together: Our COVID-19 Response

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